Privacy Policy
Last updated: May 2025
At Sanders Bespoke Flooring, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.
1. Who We Are
Sanders Bespoke Flooring
Unit C6, Goulton Street, Hull, HU3 4DL
sandersbespokeflooring@gmail.com
07827 292980
We are the data controller responsible for your personal data collected through our website: https://www.sandersbespokeflooring.com/
2. Information We Collect
We may collect and process the following types of personal data:
Contact information – such as your name, email address, phone number, and any other details you provide when contacting us.
Website usage data – including IP addresses, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools like Google Analytics).
Correspondence – information you provide when communicating with us by email, phone, or contact forms.
3. How We Use Your Information
We use your personal data for the following purposes:
To respond to your enquiries or provide quotations.
To provide our flooring services and customer support.
To improve our website, services, and user experience.
To comply with legal obligations.
We do not sell or share your personal information with third parties for marketing purposes.
4. Legal Bases for Processing
Under the UK GDPR, we rely on the following lawful bases:
Consent – when you voluntarily provide information through our website.
Contract – to carry out our obligations arising from any contracts entered into between you and us.
Legal obligation – to comply with regulatory or legal requirements.
Legitimate interests – to improve our services and manage customer relationships.
5. Cookies and Analytics
Our website uses cookies to improve functionality and collect analytics data. By continuing to use our site, you consent to our use of cookies.
You can control cookies through your browser settings.
6. Data Storage and Security
We store your data securely and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
Access your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data in certain circumstances.
Object to or restrict processing.
Withdraw consent at any time (where applicable).
Lodge a complaint with the Information Commissioner's Office (ICO) if you're unhappy with how your data is handled.
To exercise these rights, please contact us at:
Email: sandersbespokeflooring@gmail.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sanders Bespoke Flooring
Unit C6, Goulton Street, Hull, HU3 4DL
sandersbespokeflooring@gmail.com
07827 292980